Tenants
Our Services For Tenants
Thorough understanding of your requirements
Genuine match to properties within that criteria
Expert local knowledge for amenities and schools
Up front disclosure of costs and agreements
Full professional support and advice for the duration of your tenancy
Customer care contact
Highly skilled contractors for all required maintenance
We're in the business of property to ensure all stakeholders in the rental process benefit. It isn't just a numbers game for us, it is homes, people and relationship management.
Established in 2017, Holmes and Castle was established by owner Abi Phillips. Abi has 20 years of experience in the letting, sales and property refurbishment sectors and has successfully managed a steady and organic growth of this respected local business earning a flawless reputation for property management.
To demonstrate Holmes and Castles commitment to the local area the business supports projects by donating proportionate profits back into local grassroot initiatives and charities.
Our Tenants fees
The Tenant Fees Act bans most letting fees and caps tenancy deposits paid by tenants in the private rented sector in England.
The ban on tenant fees applies to new or renewed tenancy agreements signed on or after 1 June 2019.
The government’s Tenant Fees Act 2019: guidance helps explain how this legislation affects tenants, landlords and letting agents. You might also find the How to rent guide and How to let guide useful.
The aim of the Act is to reduce the costs that tenants can face at the outset, and throughout, a tenancy. Tenants will be able to see, at a glance, what a given property will cost them in the advertised rent with no hidden costs.
The party that contracts the service – the landlord – will be responsible for paying for that service, helping ensure the fees charged reflect the real economic value of the services provided and sharpen letting agents’ incentive to compete for landlords’ business.
Local enforcement authorities have primary responsibility for enforcing this legislation. The Tenant Fees Act created an independent lead enforcement authority to provide advice and information to local authorities on the Act. Bristol City Council has been appointed as the lead enforcement authority for lettings.
From 1 June 2019, the only payments that landlords or letting agents can charge to tenants in relation to new contracts are: rent
a refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
a refundable holding deposit (to reserve a property) capped at no more than 1 week’s rent
payments associated with early termination of the tenancy, when requested by the tenant
payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
payments in respect of utilities, communication services, TV licence and Council Tax
a default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement
We're in the business of property to ensure all stakeholders in the rental process benefit. It isn't just a numbers game for us, it is homes, people and relationship management.
Established in 2017, Holmes and Castle was established by owner Abi Phillips. Abi has 20 years of experience in the letting, sales and property refurbishment sectors and has successfully managed a steady and organic growth of this respected local business earning a flawless reputation for property management.
To demonstrate Holmes and Castles commitment to the local area the business supports projects by donating proportionate profits back into local grassroot initiatives and charities.
